Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard supervision of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes weekly reports to the Team Leader detailing the number of interactions handled. Performing daily checks Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
including but not limited to Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes weekly reports to the Team Leader detailing the number of interactions handled. Performing daily checks Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 years' service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Ensure ALL calls are answered according to Contact Centre standards Job Requirements Contact Centre experience & Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za .