Call Centre Quality Coach Jobs in South Africa

Call Centre Manager

 Ilaunch Ltd

Cape Town City Centre

Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management

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Call Centre Manager

 Job Crystal

Western Cape

Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction stipulated per product and partner Responsible for Quality and staffing levels within the department ensuring Executive for growth Map and continuously review call centre and operational processes to identify untapped

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency efficiency and customer satisfaction Performance and Quality Assurance Ability to work in a fast-paced environment contact centres Proven ability to work independently and efficiently manage a contact centre 7 years

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Call Centre Agent

 Freerecruit

Hyper By The Sea

Ensure ALL calls are answered according to Contact Centre standards Job Requirements Contact Centre experience & Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za .

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Call Centre Agent

 Dnr Assist

Johannesburg

 Attractive packages with fringe benefits

Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability

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Call Centre Agents

 Clearcom Pty Ltd

Umhlanga Rocks

 Attractive packages with fringe benefits

Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required

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Call Centre Consultant

 Ted

Pretoria

 R6 to 8k

Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane

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Call Centre Agents

 Freerecruit

South Africa

A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .

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Call Centre Agent

 Freerecruit

Hyper By The Sea

Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .

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Call Centre Manager

Elandsfontein

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• 5 years management experience in a Call Centre environment