Call Centre Quality Coach Jobs in South Africa
Customer service / support
- Last 7 days
Call Centre Manager NEW
Johannesburg
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
KPI stats
Daily monitoring and documented coaching of under-performers
Deep dive into root cause
share this job on whatsappCall Centre Agent NEW
FreerecruitHyper By The Sea
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre: English & Portuguese
Cape Town City Centre
11000 Monthly
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Call Centre Agent NEW
FreerecruitClarendon Marine
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent Midrand NEW
Landing On Mars Pty LtdMidrand
R6500-00 be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Call Centre Agent R6500-00 NEW
Landing On Mars Pty LtdMidrand
R6500-00 be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Call Centre Manager Johannesburg, South Africa
Oxyon People Solutions LtdJohannesburg
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class productivity and other targets through daily monitoring, coaching & support. Very knowledgeable on all aspects Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements team KPI stats Daily monitoring and documented coaching of under-performers Deep dive into root cause
Quality Control Administrator (9-month Contract) – (retail Investments) NEW
Johannesburg
The Quality Control team is responsible for the quality checking of client instructions (forms) against
Executive Cape Town NEW
ExlCape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Sales Team Leader - Inbound
Cape Town City Centre
12000 Monthly
Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma / Certificate
- staff, assist in skills for up-selling, HR, coaching etc
Processing of orders
Excellent telephonic
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