Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhyt
Job summary:
We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and trai