Role:
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong abilities, and a passion for delivering exceptional customer service.
Responsibilities:
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates support whenever you need it. Customer Support: Provide exceptional customer service by addressing inquiries
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify product and service information to customers Matric Must have Call centre experience – at least 6 months
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .