greeting customers coming through for their vehicle's repairs and servicing. Listen to customers' account Logging (taking down) customers concerns and comments. Translating customers' repair problems into standard Update vehicles repairs status to customers. Calculate and provide customer with an amount and time for repairs provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data
Reference: CAW005776-MU-1 Volkswagen Certified Service Advisor - Durban - Kwazulu Natal Our client, a well-established looking for a Certified Volkswagen Service Advisor to join their Service Department. Salary: R15 000 - R20 Responsibilities: Meet and greet customers Liaising with customers at all times with regards to their invoice payments Full vehicle handover process Customer follow ups Maintain a high CSI Requirements: Matric record Minimum 3 years experience as a Certified VW Service Advisor Proficiency on Evolve Ability to work under
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
Summary
The Customer Service Manager is responsible for attending to the necessary company
Qualifications and Exper ve to seven years experience in customer relations/customer service environment in the Telecommunication
procedures as and when required;
Job Description
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a German Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in German Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in Spanish Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a German Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in German Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts