benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
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Customer-oriented individual required to provide technical support to customers and deal with other support support queries in relation to the Company's products and solutions, particularly within the property Experience • More than 2 years' call centre and/or customer management experience (Solution training will
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing proven experience managing a customer service team that utilizes various support channels (predominantly messaging)
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing proven experience managing a customer service team that utilizes various support channels (predominantly messaging)
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance reconciliation processes. Client Support: Provide strategic guidance and support to clients on compliance issues alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline