JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
We're searching for a dynamic individual to join our team in a multifaceted role where no two days are the same. As our ideal candidate, you must be fluent in both Afrikaans and English, excel in customer interactions, maintain a polished appearance as you'll often be the fi
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
limited to: Internal Daily relationships with: Finance Division to improve on service delivery issues authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints Insurance Customer Contact Centre to provide and assist with advice on any noted anomalies or trends that Fulfilment Manager, to guide, assist, mentor and advice you of all matters that can assist you with your growth or authorization Operations Manager, to guide, assist and advice you through your first line report,
limited to: Internal Daily relationships with: Finance Division to improve on service delivery issues authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints Insurance Customer Contact Centre to provide and assist with advice on any noted anomalies or trends that Fulfilment Manager, to guide, assist, mentor and advice you of all matters that can assist you with your growth or authorization Operations Manager, to guide, assist and advice you through your first line report,
r />EMPLOYMENT TYPE : Permanent
SECTOR : Finance
BASIC SALARY : Market Related
START DATE
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones