an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Responsible for making outbound calls to obtain new customer business as well as service existing customers
Experience:
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
face to face, process orders over the phone and internet
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
and internet Resolve issues. Effective communication over the phone is essential. Use phone calls to assist customers with accessory and OE choices. Receive calls from other local body and repair shops. Read catalogues
responses, and feedback.
stock levels on the websites and in the fulfilment centres, and works with the relevant teams to ensure that innovative ways of operating Proposes practical solutions to challenges faced within projects Effectively internal & external customers Offers alternate solutions to challenges faced when assisting customer services stock levels on the websites and in the fulfilment centres, and works with the relevant teams to ensure that innovative ways of operating Proposes practical solutions to challenges faced within projects Effectively