Service Calls
Log incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a man
Rand, is currently looking to employ a service controller to start immediately or as soon as possible. Excellent time management EXPERIENCE 1 Year service Controller 1 Year printer repair field technician R15 000
/>Distribute public information communication material
Assist universal access passengers
Be
Protocols
Monitor fare evasion and fraud control
Clear busses during service and events
Ensure effective gate control
Register complaints and record incidents in
/>Assist with special events and monitor crowd control
Monitor tap-in and tap-out at entry and exit
follow up on all outstanding Quotations. Check material availability and advise the expected date of Receipt Follow up on delivery dates for orders with no material and amend delivery dates if necessary. Send back-order
follow up on all outstanding Quotations. Check material availability and advise the expected date of Receipt Follow up on delivery dates for orders with no material and amend delivery dates if necessary. Send back-order
of different communications, including research material through tracking and feedback.
work-related items from town.
emergency procedures. Access Control: Manage and oversee access control in the group to ensure compliance ensure compliance with policies. Stock Control: Manage and control the intake and issuing of company stock stock or deliveries according to stock control policy. Staff Monitoring: Monitor and manage the welcome
required. Control the daily Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated vs worked. Control the gate pass book and company policies regarding required. Control the daily Workshop workflow sheet. Send out by end of business day. Control the Workshop efficiency report, hours allocated vs worked. Control the gate pass book and company policies regarding
of work procedures and instructions Commercial control of Service contracts Operational planning and maintenance checklists (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, acquisition of assets Service Department Fleet Control and Maintenance, including requesting quotations support Planning of engineer/apprentice pool Asset control for Customer Service department Operational assistance