languages
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
Automotive Industry - Centurion A Client Relationship Centre Division for the Automotive Industry is looking
consultant level. Processing The following directly centres around which your daily obligations revolve: Authorize payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
consultant level. Processing The following directly centres around which your daily obligations revolve: Authorize payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant
be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant