reputation, thereby ensuring an increase in sales both online and in-store. Job Objectives: Assist with managing Freshdesk environment, including but not limited to Online Shopping, Social Media and Email Correspondence Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence. Meet customers' Contact Centre with focuses on Social Media and/or Online Shopping support (Desirable) Job Skills and Knowledge:
reputation, thereby ensuring an increase in sales both online and in-store. Job Objectives: Assist with managing Freshdesk environment, including but not limited to Online Shopping, Social Media and Email Correspondence Inbound & Outbound Calls, Emails, Social Media, Online Chat and Email Correspondence. Meet customers' Contact Centre with focuses on Social Media and/or Online Shopping support (Desirable) Job Skills and Knowledge:
Customer Queries : Respond to a high volume of online chats and liaise with customers on sales and aftersales
Customer Queries : Respond to a high volume of online chats and liaise with customers on sales and aftersales