logged is on SLA.
Ensure that calls being dispatched are made in a manner where our 4-hour response
Line Supervisor)
Ensure that call backs are dispatched first thing the next morning.
Ensure that
of call / awaiting spares etc.
Organize and order parts and spares x3 quotes preferably, send to Manager
motivate the customer services team, manage incoming orders, and develop customer service improvement programs succeed. Customer Order management : Ensure accurate capture and confirmation of customer orders, support sales maintain effective order book management. Order monitoring and Communication: Monitor order progress, expedite expedite at-risk orders, and communicate order status to customers regularly. Customer Query and Credit function. Co-Ordination with Supply Chain : Monitor order placement in line with warehousing capacity. Communicate
motivate the customer services team, manage incoming orders, and develop customer service improvement programs succeed. Customer Order management : Ensure accurate capture and confirmation of customer orders, support sales maintain effective order book management. Order monitoring and Communication: Monitor order progress, expedite expedite at-risk orders, and communicate order status to customers regularly. Customer Query and Credit function. Co-Ordination with Supply Chain : Monitor order placement in line with warehousing capacity. Communicate
customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle repairs accurate records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs
to work in a systematic, methodical and orderly manner in order to achieve goals on a consistent basis
to work in a systematic, methodical and orderly manner in order to achieve goals on a consistent basis
to work in a systematic, methodical and orderly manner in order to achieve goals on a consistent basis
such, interpersonal and communications skills in order to build solid relationships are fundamentally important
such, interpersonal and communications skills in order to build solid relationships are fundamentally important