requires the services of a Claims Fulfilment Consultant to join their team. The goal is to consistently management principles at consultant level. Processing The following directly centres around which your daily technical detail to the Customer, Loss Adjusters to consult or debate the outcome of the claim, ensure lateral payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
role:
Our client is seeking a Regional Service Consultant to join their team on a permanent basis in Eastern
requires the services of a Claims Fulfilment Consultant to join their team. The goal is to consistently management principles at consultant level. Processing The following directly centres around which your daily technical detail to the Customer, Loss Adjusters to consult or debate the outcome of the claim, ensure lateral payment authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints complaints resolution Insurance Customer Contact Centre to provide and assist with advice on any noted
languages
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
professional manner. Service Consultation: Conducting thorough consultations with customers to understand Inspection: Performing visual inspections and consulting with technicians to determine the necessary services
have a valid drivers license Consultant: Trinity Pulvenis - Dante Personnel Mpumalanga
Automotive Industry - Centurion A Client Relationship Centre Division for the Automotive Industry is looking
be considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant