provide detailed feedback on performance. Quality Assurance: Ensure compliance with company policies, looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Experience: Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre
provide detailed feedback on performance. Quality Assurance: Ensure compliance with company policies, looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Experience: Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre
service jobs and updating customers as needed. Quality Assurance: Performing quality checks on completed service
updating customers as needed.
attention/have poor performance, e.g. high bounces Quality assurance and testing of emails What you'll need A bachelor's