performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
ARE YOU LOOKING FOR AN OPPORTUNITY TO MAKE YOUR DREAMS A REALITY?
ARE YOU WILLING TO DO WHATEVER IT TAKES?
We are looking to expand our award-winning sales team.
We are looking f
Position:
Ensuring established quality standards through continuous evaluation and reporting performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify skills;
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
Quality Control Officer, Other, Cape Town. SAIW Level 1 Quality Control Officer Needed for a a fabrication
consistency in customer communications.
and updating customers as needed. Quality Assurance: Performing quality checks on completed service work
as needed.
teams and you may also be involved with the quality assurance of all captured information your colleagues organised and have administrative skills • You are quality driven • You have the ability to pay attention
teams and you may also be involved with the quality assurance of all captured information your colleagues organised and have administrative skills • You are quality driven • You have the ability to pay attention