seeking an experienced Reservations and Sales Manager to increase the profitability of the reservations for clients and agents; and to assist the GM in managing the in-house CRM system. This is an in-office correct sales and office procedures are followed Managing and approving leave times Maintain team workloads quotes as needed Assist with Complaint handling Manage in-house CRM system for maximum long-term company Attending regular meetings with senior management The post Reservations Manager Cape Town appeared first on freerecruit
seeking an experienced Reservations and Sales Manager to increase the profitability of the reservations for clients and agents; and to assist the GM in managing the in-house CRM system. This is an in-office sales and office procedures are followed
Managing and approving leave times
Maintain team needed
Assist with Complaint handling
Manage in-house CRM system for maximum long-term company necessary
Attending regular meetings with senior management
successful candidate will be reporting to the Group Manager: Network Planning & Aeronautical Operations operational requirements as well as safety and security of airport assets, aircraft, cargo, and passengers and specific needs. Maintain and Implement key account framework Track and analyse engagement program initiatives such as performance management, succession planning and talent management to ensure team performance Development /Business Administration/Operations Management and any other relevant is essential Bachelor
to continuously make a positive difference. Accountabilities: Client service delivery and quality - Follow possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory compliance taken to address issues, when necessary Financial Management - Contribute to cost savings within the department alignment with the Afrocentric values Stakeholder Management - Ensure appropriate, active and informative extension of the experience. Generic Objectives: Manage Customer Service Requests: Service all key stakeholders
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REQUIREMENTS Diploma or Degree in Management Paddocks UCT Sectional Title / HOA Management Course qualification advantageous years' experience in managing Sectional Title Schemes / HOA's as well as complex management Experience in overseeing overseeing and management of staff SKILLS & ATTRIBUTES Planning skills Problem solving & analytical
REQUIREMENTS Diploma or Degree in Management Paddocks UCT Sectional Title / HOA Management Course qualification advantageous years' experience in managing Sectional Title Schemes / HOA's as well as complex management Experience in overseeing overseeing and management of staff SKILLS & ATTRIBUTES Planning skills Problem solving & analytical
the overall user experience. This role involves managing and growing the customer service team, improving department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) (Essential). 5 or more years of proven experience managing a customer service team that utilizes various hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department
the overall user experience. This role involves managing and growing the customer service team, improving department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) (Essential). 5 or more years of proven experience managing a customer service team that utilizes various hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department