to handle autonomously vs the problems that need senior management Own the solution that you and the team or things that work well etc) share these with senior management Where appropriate and relevant, on-sell Minimum 1 year of experience in customer service/account management Microsoft Office experience CRM system
QUALIFICATIONS Eligibility Criteria: IJP is open to Band A1 and A2 Employees Minimum rating of 3.5 across 6 months No HR Warning letters, PIP, disciplinary issues filed Minimum one year in the current role RESPONSIBILITIES Essential Functions Ensure that the process transactions are processed as per
QUALIFICATIONS Eligibility Criteria: IJP is open to Band A1 and A2 Employees Minimum rating of 3.5 across 6 months No HR Warning letters, PIP, disciplinary issues filed Minimum one year in the current role RESPONSIBILITIES Essential Functions Ensure that the process transactions are processed as per
REQUIREMENTS: Valid South African Driver's License EB. Senior Certificate. SKILLS: Excellent communication skills
adaption of an Agile delivery methodology. Key Accountabilities Work with managers to ensure the Customer negotiation and influence, and capacity to interact at a Senior Manager level and represent my client in external
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing policyholders Contribute to an environment of accountability, collaboration and teamwork Basic ability to policyholders, which include telephone payments and account adjustments. Accurately interpret and verify billing
expectations of customers Takes accountability and ensures others are held to account on agreed upon performance expectations of customers Takes accountability and ensures others are held to account on agreed upon performance