team. Provide timeous feedback to customers on order delays. Ensure changes to services and processes basis. Provide timeous feedback to customers on order delays. Ensure that the team meets productivity productivity targets daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements) sharing update on open orders and status of potential failures, complains and open order report. Governance requirements. Document or save communication and orders accordingly for follow up and compliance purposes
team. Provide timeous feedback to customers on order delays. Ensure changes to services and processes basis. Provide timeous feedback to customers on order delays. Ensure that the team meets productivity productivity targets daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements) sharing update on open orders and status of potential failures, complains and open order report. Governance requirements. Document or save communication and orders accordingly for follow up and compliance purposes
up-selling, HR, coaching etc
Processing of orders
Excellent telephonic communication skills
make or answer queries on behalf of the Scheme in order to fulfil Bestmed member needs. Listening to and
make or answer queries on behalf of the Scheme in order to fulfil Bestmed member needs. Listening to and