style="text-align:center">Vodacom Postpaid Call Centre Consultant
Based
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
languages
Operations. Qualifications: Matric Essential, Call Centre, Customer Services Certificate advantageous