North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
position will be suitable for an individual who will execute all driving duties and to assist with any other
position will be suitable for an individual who will execute all driving duties and to assist with any other
position will be suitable for an individual who will execute all driving duties and to assist with any other
Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role