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Customer service / support
- Permanent
Team Manager Bloemfontein
Santam Insurance - Head Office
South Africa
Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager who will be based in Bloemfontein . ROLE: The Team Manager will manage a team of contact centre consultants. Ensuring individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry. Manages people related matters i.e. attendance, absence service level contributions are met/exceeded. Manages and improves performance by focusing on strengths
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