excelling at customer service & able to build rapport Familiar with Data Protection Act Communication environment Responsibilities: Establish positive rapport with callers, positively impacting customer satisfaction
questioning, probing, listening, establishing rapport, and closing.
questioning, probing, listening, establishing rapport, matching and closing) Excellent data entry and
questioning, probing, listening, establishing rapport, matching and closing) Excellent data entry and
concerns and frustrations. Show empathy and build rapport by treating them with respect and courtesy. Problem-solving