professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle customer issues promptly and effectively, utilizing product knowledge, troubleshooting skills, and available while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date knowledge knowledge of the company's products, services, policies, and procedures to provide accurate information
Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage
Conduct outbound calls to customers to promote products and services
- Provide exceptional customer
efficiently.
proactive customer support, inform them about new products or services, and collect feedback for a database
numbers when required
Provide MyConnect Card product information and knowledge on how the system works
Good knowledge of all the Company products
Previous experience in a customer relationship
inquiries. Provide customers with comprehensive product and service information. Utilize our in-house operating when necessary. Consistently uphold personal productivity standards while ensuring adherence to quality
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating