and resolve customer inquiries and issues in real-time.
Duties and Responsibilit
or exceed performance targets, including response time.
Days & times of work:
The operation is based in the Cape rotational schedule 06:00 and 22:00 - Monday to Sunday (2 weekends on and 2 weekends off based on operational
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make and timely resolution of Customer concerns Any other essential function that may occur from time to time time as directed by the Supervisor JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally,
clients we can help at all times. Use all tools available to deliver a "First Time Fix" for clients wherever hours: UK Working Hours between 6am and 6pm (UK time) UK Bank Holidays apply.
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences
channels to ensure they are handled and resolved in a timely manner
Monday – Friday 9am - 6pm ( to match UK working times ) Position is available immediately. Roles and Responsibilities: daily/weekly deadlines to ensure payments are made on time Previous experience At least 3 years experience
Monday – Friday 9am - 6pm ( to match UK working times ) Position is available immediately. Roles and Responsibilities: daily/weekly deadlines to ensure payments are made on time Previous experience At least 3 years experience
service and ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with