client is a South African pharmaceutical benefits management (PBM) organization and specialise in electronic processing and the management of medicine benefits. They are looking for a Client Relations Manager to join their problems, and alleviating concerns. To develop, manage and maintain relationships with existing clients opportunities. MAIN DUTIES & RESPONSIBILITIES: Client Management Build, strengthen, and maintain effective relationships meetings and information sessions with clients, managed care organisations and relevant industry stakeholders
position is an added advantage
CV's can be sent directly
environment · Able to work 24/7 shifts and have own transport is compulsory · People orientated and Team player
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through support schedule Candidate must have their own transport and driver's license. Market- Related
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through support schedule Candidate must have their own transport and driver's license. Market- Related
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
beneficial
style="">