Included in this is responding to comments and DMs on social media. They’ll provide answers to questions and role, will be risk management, some content development and attendance of key meetings and training which
pension fund, medical aid and more. Access to development opportunities are plentiful. Office benefits employees have opportunities for professional development, as well as fair compensation and employee benefits communication, telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence Query Resolution Adhoc Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time
pension fund, medical aid and more. Access to development opportunities are plentiful. Office benefits employees have opportunities for professional development, as well as fair compensation and employee benefits communication, telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence Query Resolution Adhoc Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time
computer software and office systems and applications Social Media content and community management (Facebook/Meta
computer software and office systems and applications Social Media content and community management (Facebook/Meta
commitment environment is maintained and further developed. Supporting the business as a whole with specific and objectives. • Manage, Motivate, Coach and Develop direct reports. • Celebrate success and recognize advantageous) • Knowledge of BI Platforms • Familiar with Social platforms & complaints handling • Knowledge
commitment environment is maintained and further developed. Supporting the business as a whole with specific goals and objectives. Manage, Motivate, Coach and Develop direct reports. Celebrate success and recognize advantageous) Knowledge of BI Platforms Familiar with Social platforms & complaints handling Knowledge of
commitment environment is maintained and further developed. Supporting the business as a whole with specific goals and objectives. Manage, Motivate, Coach and Develop direct reports. Celebrate success and recognize advantageous) Knowledge of BI Platforms Familiar with Social platforms & complaints handling Knowledge of
research and benchmarking as input into the development of the customer care strategy and obtain cross objectives are achieved. Analyse business plans and develop implementation plans Define the Customer Care Policy field; and customer behaviour and trends in order develop customer engagement programs. Understand client's engagement program action plans for the network Develop differentiated stakeholder engagement programs achievement of goals. Participate in people development initiatives such as performance management, succession
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle achieve agreed plans, targets, and objectives. Develop customer satisfaction goals and coordinate with clear feedback where necessary. Monitor, coach and develop customer support team members to ensure that they meet the required standards, and continuously develop their capabilities and experience. Active performance ensure cost containment measures are practiced. Develop and maintain the department vision. Implement effective