for global businesses. They provide end-to-end solutions, from calculations to reporting and filing. They compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline
Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience
according to query type Respond professionally to customer queries Always adhere to the service level agreements time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer
according to query type Respond professionally to customer queries Always adhere to the service level agreements time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties functions Incorporating the principles of Treating Customers Fairly (TCF) Pays attention to detail Computer