detailed explanations of necessary repairs and maintenance, using clear and non-technical language.
service appointments for technicians based on customer needs and technician availability.
to take service calls, communicate these to technicians, keep cleints up to date and manage the spares repair jobs advising of technician allocated and estimated arrival time of technician Capturing of spares with client Issuing of stock to drivers and technicians as per invoices generated Cyclecounting of stock service Controller 1 Year printer repair field technician R15 000 CTC R 1000 performance bounus Participation
with customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer Performing visual inspections and consulting with technicians to determine the necessary services and provide Service Recommendations: Recommending appropriate maintenance services or repairs based on vehicle inspections
customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer Performing visual inspections and consulting with technicians to determine the necessary services and provide Recommendations: Recommending appropriate maintenance services or repairs based on vehicle inspections
response time is enforced.
Ensure your technicians are following the Schedules for the next day
Technicians commitments.
returns received by Customer Communicate with Technician to repair products Make arrangements for delivery
necessary
and projects
Assist with the up keep and maintenance of the iso 9001 and quality files
necessary