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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
follow up and compliance purposes.
Call Centre Performance Management & Reporting
Computer Literacy (MS Office Suite).
Knowledge of SAP ERP Systems.
CRM platforms (Salesforce advantageous)
Knowledge of Call Centre Management systems.
ATTRIBUTES:
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
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Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
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