customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify
all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
/>Ensure that all parts are logged off with part numbers.
Communicate with clients on status of call
time-management skills
A stable work history
Contactable references
You will need the
payslips or commission sheets
Astor
A stable work history.
Reliable and contactable references.
Â
This
Certificates (Matric or equal)
Astor
AFTERMAKET AUTOMOTIVE PARTS SALESMAN ” If you are not contacted within 2 weeks of the closing date, please regard EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: www.easternpersonnel.co
AFTERMAKET AUTOMOTIVE PARTS SALESMAN ” If you are not contacted within 2 weeks of the closing date, please regard EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: www.easternpersonnel.co
based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches terms of care, professionalism, knowledge and contact resolution • Facilitates the sharing of best practice of service productivity and performance in the contact centre through the achievement of agreed quality
efficiently prioritize your time. The reference number for this position is LJ58960 which is a Hybrid
Contact Centre Team Coach
Based
also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is
performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis
also expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered performance according to KPI’s in conjunction with Contact Centre Manager on a regular basis
of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where