communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
by ensuring the team of sales consultants is provided with support, advice and guidance, promoting high-quality high-quality and efficient service levels for clients and agents; and to assist the GM in managing the in-house Experience dealing with international clients and agents Duties include: First response on all new inquiries for maximum long-term company benefit Providing staff training as needed Performance reviews with staff