/>Excellent interpersonal and admin skills.
Ability to work shifts.
A stable work history.
Reliable
/>This position involves shifts and weekend work (07h00 to 16h00 or 09h00 to 18h00 Monday to Friday
Courier portal for updates and add to chatter on work order, check daily report and respond to Courier whether device is working. No working devices sent to suppliers for repairs, no working devices scrapped Oriented Patience and diligence Team Player Proactive Work under pressure Qualifications: Matric (NQF Level
Courier portal for updates and add to chatter on work order, check daily report and respond to Courier whether device is working. No working devices sent to suppliers for repairs, no working devices scrapped Oriented Patience and diligence Team Player Proactive Work under pressure Qualifications: Matric (NQF Level
scripted questions
Flexible and adaptable to working hours Shifts
Persuasive negotiation skills
customer service/care principles to all calls
Working with People
Ability to learn and grasp information
training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
experience
will experience
in a call center NOT NEGOTIABLE: Must be able to work night shift (until 22h00) and weekends on rotation
Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking the progress of service Assurance: Performing quality checks on completed service work to ensure it meets industry standards and customer
records of parts inventory and usage.