Laureate Service team, the primary focus of your role is to provide relationship management service, active active case management and broker visits via email, telephone or in person with members of the Distribution back-office teams to resolve a process or activity. Duties include: • Relationship management with our top producing financial advisors • Active case/pipeline management • Provide first time resolution where appropriate Sandton, Johannesburg. You'll report to our Team Leader: Client Service, who is accountable for all Laureate
Laureate Service team, the primary focus of your role is to provide relationship management service, active active case management and broker visits via email, telephone or in person with members of the Distribution back-office teams to resolve a process or activity. Duties include: • Relationship management with our top producing financial advisors • Active case/pipeline management • Provide first time resolution where appropriate Sandton, Johannesburg. You'll report to our Team Leader: Client Service, who is accountable for all Laureate
include: • Gather and analyse customer experience data with the goal to better understand customer needs to work effectively with others and contribute to team task accomplishment • Must be organised and results Excellent time management skills • Pro-active and innovative • Ability to analyse data for reporting purpose communication skills • Numeracy – Accounting and Data analytics • MS Office and PC literate • Microsoft
include: • Gather and analyse customer experience data with the goal to better understand customer needs to work effectively with others and contribute to team task accomplishment • Must be organised and results Excellent time management skills • Pro-active and innovative • Ability to analyse data for reporting purpose communication skills • Numeracy – Accounting and Data analytics • MS Office and PC literate • Microsoft
functions. Gather and analyse customer experience data with the goal to better understand customer needs intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge of Business
functions. Gather and analyse customer experience data with the goal to better understand customer needs intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge of Business
work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall be a key member of the Company's Aftersales team in ensuring that key outputs are delivered effectively the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities assistance with any additional tasks requested by Management.
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work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall be a key member of the company's Aftersales team in ensuring that key outputs are delivered effectively the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities assistance with any additional tasks requested by Management.
Unit Manager We are seeking an experienced and dynamic Imports Supervisor to oversee and manage our import operations. Provide assistance to the Business Unit Manager with daily operations and staff supervision. Oversee ensure departmental and client objectives are met. Manage complex shipments and work after hours or on weekends Attend client visits and team meetings to ensure excellent client service. Manage staff performance reports skills, both written and verbal. Ability to lead and manage staff effectively. Sound working knowledge of state