addressing customer needs.
Customer Advocate
Demonstrate excellent product and system knowledge
Handle client queries
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
Assist customers by resolving issues and providing product/service information. Data Entry: Accurately log
Assist customers by resolving issues and providing product/service information. Data Entry: Accurately log
same principles to financial services to create products that better meet our clients' needs. Our needs-matched escalations, and surveys (internal and external) for product and process improvements. • Maintain and enhance
same principles to financial services to create products that better meet our clients' needs. Our needs-matched escalations, and surveys (internal and external) for product and process improvements. • Maintain and enhance
same principles to life insurance cover to create products that better meet our clients' needs. Our needs-matched customers with the organisation's services and product information when requested • Processing administrative
same principles to life insurance cover to create products that better meet our clients' needs. Our needs-matched customers with the organisation's services and product information when requested • Processing administrative