Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website:
Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level of service service to current and prospective customers relating to all parts being sold over the counter, online any other platform. The Salesman will assist the customer in understanding the Companies products and identify sales and renewals, whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website:
cover provided by the insurance policy
Service delivery to ensure customer satisfaction:
The role will be required to interact with customers both internal and external, have strong communication order processing validation and customer services. Validate all customer purchase orders prior to the order process, resolving all discrepancies and moving customer orders through the ERP system to be shipped & Responsible for driving excellence pre and post invoice customer service by responding to requests and queries RESPONSIBILITIES Order Management (Pre-Invoice) Respond to customer/sales requests promptly in a professional, polite
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience
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knowledge. Excellent English communication skills and customer service. R5 000 CTC pm
Maximize customer satisfaction through effective coordination of forwarding, invoicing, customs, and related