Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane our vibrant team (no work experience needed as training is provided Key Responsibilities: Customer Engagement:
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
act in a professional manner and ensure that all training and Reception areas operate at and deliver a high-quality answering phone calls and handling member queries
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
ales reporting
over the phone is essential.
communication over the phone is essential. Use phone calls to assist walk in customers, take orders. Help customers customers with accessory and OE choices. Receive calls from other local body and repair shops. Read catalogues
Presenting Training to clients - Communication between Head Office and Clients - Setting up Training times
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment