board. Tracker requires the services of Retention consultant in the Retention department based at Tracker ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests the SLA. Action e-mail requests received from internal and external customers. Resolving all cancellations advantage Previous contact Centre experience in a sales or retention environment is essential. Minimum 1-year
board. Tracker requires the services of Retention consultant in the Retention department based at Tracker ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests the SLA. Action e-mail requests received from internal and external customers. Resolving all cancellations advantage Previous contact Centre experience in a sales or retention environment is essential. Minimum 1-year
captured by the Agents are correct.
daily, weekly and monthly basis
schedules in conjunction with WFM