Minimum 1 year of experience in customer service/account management Microsoft Office experience CRM system
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analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling Requirements Completion of Grade 12. A minimum of 2 years’ experience in a call center environment. Language
payment of salvage is deposited into Santam's account. Liaising with internal and external, Salvage dealers) Grade 12 Minimum 2 - 5 years' experience in the short-term insurance industry. Minimum of 2 -3 years salvage
payment of salvage is deposited into Santam's account. Liaising with internal and external, Salvage dealers) Grade 12. Minimum 2 - 5 years' experience in the short-term insurance industry. Minimum of 2 - 3 years' salvage
certificate (NQF 4). Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding respective regions as well as quotes done for non-account clients. Run delivery reports by customer as and
1. Remuneration: R200 000 CTC per annum
2. Full-time, Permanent contract: 40 hours per week Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
certificate (NQF 4). Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding respective regions as well as quotes done for non-account clients. Run delivery reports by customer as and
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions would be preferred EXPERIENCE AND SKILLS REQUIRED: 2 - 3 Years experience in a similar position Office PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions would be preferred EXPERIENCE AND SKILLS REQUIRED: 2 - 3 Years experience in a similar position Office PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles