Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer to Head Of Operations Map and continuously review call centre and operational processes to identify untapped Tertiary Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions across multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Executive for growth Map and continuously review call centre and operational processes to identify untapped qualification At least 10 years in- and outbound call centre sales, customer service and staff management
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
damage claims service effectively ● Ensure ALL calls are answered according to Contact Centre standards & Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: Minimum 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za
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