Outbound Contact Centre Consultant Jobs in South Africa
Customer service / support
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Contact Centre Manager Roodepoort
South African National Blood Service
Roodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
share this job on whatsappContact Centre Manager
South African National Blood ServiceRoodepoort
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Contact Center Representative Gauteng
Staff Domain Pty LtdGauteng
interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
Call Centre
Flair Talent Management LtdNorth Johannesburg
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Contact Centre Nqf 4 Or Generic Management Nqf 4/5 - Learnership For Individuals With Disabilities
Durban
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities learnership opportunity.
- Qualification: Contact Centre NQF 4 or Generic Management NQF 4/5
- Potential skills - verbal and written
- 6 months of contact centre experience within the last 18 months note that only shortlisted candidates will be contacted.
Call Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets /p>
- Supervise and manage a team of call centre agents.
- Monitor agent performance and productivity and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence and procedures.
- Prepare reports on call centre performance metrics, including call volume, response
Call Centre Agents
FreerecruitCentral Johannesburg
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
Kempton Park
12;
Call Centre Agent
FreerecruitKloof Street
Ensure client investigation deadlines are met and consultant keeps the client continually in the loop. Provision updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
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