incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
investigation training, SHEQ training and appointed as SHE representative, Certificate of training on Actuators
Degree. Experience: 3 – 10 years’ experience in Training & Development environment. High level of competency Degree. Experience: 3 – 10 years’ experience in Training & Development environment. High level of competency
videos, games, assessments for different types of training needs Planning, storyboarding Prototype course
videos, games, assessments for different types of training needs Planning, storyboarding Prototype course