Location: Johannesburg Metro, Johannesburg Description:
As a Training Facilitator, your primary responsibility will be to facilitate training sessions for be expected to deliver engaging and informative training programmes to enhance the skills and knowledge Duties:
incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
videos, games, assessments for different types of training needs Planning, storyboarding Prototype course
videos, games, assessments for different types of training needs Planning, storyboarding Prototype course