through surveys, interviews with employees, focus groups, or consultation with the Contact Centre Training such as role playing, simulations, team exercises, group discussions, videos, or lectures. Be experienced
through surveys, interviews with employees, focus groups, or consultation with the Contact Centre Training such as role playing, simulations, team exercises, group discussions, videos, or lectures. Be experienced
and attending relevant courses. Research new technologies and methodologies in workplace learning and
and attending relevant courses. Research new technologies and methodologies in workplace learning and