Call Centre Quality Coach Jobs in South Africa

Training Facilitator (contact Centre) (x2) NEW

Freerecruit

Central Johannesburg

analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements

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Training Facilitator (contact Centre) (x2) NEW

Freerecruit

Central Johannesburg

(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements

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General Manager/ Campus Manager

Freerecruit

South Africa

daily operations of the campus to ensure a high-quality service to every student. Driving the performance in this regard. Staff Management: interacting, coaching, recognizing superior performance and addressing operational expenses daily. To ensure the highest quality of teaching and learning on campus. This includes

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