analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
regard to learning and teaching to ensure a student-centred learning experience.
the code 26031 3. Select the qualification option called: 48872 National Certificate IT Systems Development
are communicated, applied and understood by the team. Manage explosives and prepare blasting area to standards. Continuously liaising with supervisors and team Continues liaison with the Shift Supervisor or Shaft instructions and checklists are available to the team members Qualifications -Grade 12 National Certificate
every student. Driving the performance of the sales team on a daily, weekly, and monthly basis to achieve/exceed campus level and work closely with the H/O marketing team in this regard. Staff Management: interacting, coaching performance and addressing substandard performance of team members. Key objective is to achieve the budgeted
Trustworthiness Intrinsic motivation Patience Independent team player Attention to detail Salary: R20 000 - R26
Trustworthiness Intrinsic motivation Patience Independent team player Attention to detail Salary: R20 000 - R26
are communicated, applied and understood by the team. Manage explosives and prepare blasting area to standards. Continuously liaising with supervisors and team Continues liaison with the Shift Supervisor or Shaft instructions and checklists are available to the team members Qualifications -Grade 12 National Certificate
collaboratively and collegially as an effective team member. Carry out such other duties, as may be required development programmes. Can work closely with a diverse team of individuals in evolving and changing environments