analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training Assess training needs through surveys, interviews with employees, focus groups, or consultation with the Contact management. Ensures that the identified training needs analysis results is sent through to the Team Support
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training Assess training needs through surveys, interviews with employees, focus groups, or consultation with the Contact management. Ensures that the identified training needs analysis results is sent through to the Team Support
Campus of the Nelson Mandela University in Gqeberha needs your talent, passion, and commitment to strengthen management. If you have what it takes to serve the needs of our students, our region and the South African engage with the agricultural industry in terms of consultation, teaching, and research.
PERFORMANCE AREAS: Operations Management Academic and Sales Management Student Liaisons Leadership and Staff to every student. Driving the performance of the sales team on a daily, weekly, and monthly basis to achieve/exceed
experience Qualifications / Requirements Individual needs to have proven experience in training and assessing
Knowledge of adult education principles and andragogy Needs analysis Content creation including videos, games games, assessments for different types of training needs Planning, storyboarding Prototype course creation
Knowledge of adult education principles and andragogy Needs analysis Content creation including videos, games games, assessments for different types of training needs Planning, storyboarding Prototype course creation
capacity development impact portfolio externally as needed. S/he will also manage service providers that will identified target audiences. Modify programs as and when needed and build training programmes from scratch (from programme to identify training and development needs within the organisation. Promote a work culture high-pressure environment. Understands the use and need for different digital platforms to support education
capacity development impact portfolio externally as needed. S/he will also manage service providers that will identified target audiences. Modify programs as and when needed and build training programmes from scratch (from programme to identify training and development needs within the organisation. Promote a work culture high-pressure environment. Understands the use and need for different digital platforms to support education
engaging training programmes