Eligibility Criteria: Open to Process Executives and Senior Executives aligned to the Process At least 12 specific process Provides clinical capability development trainings to Operations frontline staff to meet business needs Modules/Up-training/Initiatives Develop and implement an effective system for process updates on an ongoing basis with the help of Content Development Team Conduct team huddle and provide floor and operations for process improvements Individual Development (Production, QA Score) Contribute to production
Eligibility Criteria: Open to Process Executives and Senior Executives aligned to the Process At least 12 specific process Provides clinical capability development trainings to Operations frontline staff to meet business needs Modules/Up-training/Initiatives Develop and implement an effective system for process updates on an ongoing basis with the help of Content Development Team Conduct team huddle and provide floor and operations for process improvements Individual Development (Production, QA Score) Contribute to production
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop training Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance training using acceptable methods and techniques Develop curriculum, learning objectives, and/or course trainers, SME's and Operations for the purpose of developing and updating training curriculum, provide feedback Service and strong display of Empathy Training and Development Ability to handle/engage larger groups Soft Skills
assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop training Successful knowledge transfer Quality content development Training Quality Module Adherence Attendance training using acceptable methods and techniques Develop curriculum, learning objectives, and/or course trainers, SME's and Operations for the purpose of developing and updating training curriculum, provide feedback Service and strong display of Empathy Training and Development Ability to handle/engage larger groups Soft Skills
equipment. Monitor student work placements. Report and account for student performance. Record and report absenteeism
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and summative assessments and practical tasks. Develop assessment criteria aligned with programme objectives Provide constructive feedback to support skill development. Ensure fairness and consistency in assessments
training. Prepare assessments and practical tasks. Develop assessment criteria. Manage student attendance
training. Prepare assessments and practical tasks. Develop assessment criteria. Manage student attendance