analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
The University of Johannesburg (UJ) is a vibrant and cosmopolitan university, anchored in Africa and driven by a powerful strategy focused on attaining global excellence and stature (GES). With an emphasis on independent thinking, sustainable development, and strategic partnerships, UJ is an interna
Justice/Criminal/NRSO The Academic Development Centre (ADC) strives to provide theoretically based, and
Other, West Rand. Company Name: Excelsior Learning Centre. We are looking for an experienced Senior phase
position:
Join "Hey Teacher Learning Centre" and create a fun and exciting online classroom
research with the SHSPH and it affiliated research centres and institutes, as well as collaborative transdisciplinary
research with the SHSPH and it affiliated research centres and institutes, as well as collaborative transdisciplinary
Justice/Criminal/NRSO The Academic Development Centre (ADC) strives to provide theoretically based, and
Computer Science and Informatics as well as the Centre for Cyber Security. The academy publishes research