trades, in order to ensure that Employees and Customers training, and development needs are met whilst in order to ensure that learning is relevant to customer requirements. Develop training materials through in order to ensure that training material meets customer requirements and national standards set. Facilitate that the program offered meet the needs of the customer and learner. Design, market, negotiate and deliver programs to external and internal customers by developing customized training programs or learnerships
providing student support, and maintaining excellent customer service Maintaining strong working relationships Cross-functional awareness / organisational understanding. Customer service orientation. Conceptual thinking. Ability one's emotions and reactions is a key part of customer service Maintain high ethical standards personally
multi skilled facilitator across Collections, Customer Services and Telco
mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline great eye for attention to detail Adaptability Customer Service and strong display of Empathy Training QUALIFICATIONS Selection Criteria: Insurance and Customer Experience background 9 months tenure within your mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline great eye for attention to detail Adaptability Customer Service and strong display of Empathy Training
mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline great eye for attention to detail Adaptability Customer Service and strong display of Empathy Training QUALIFICATIONS Selection Criteria: Insurance and Customer Experience background 9 months tenure within your mentor members of the team to provide excellent customer experience Soft Skills/ Aptitude Self - discipline great eye for attention to detail Adaptability Customer Service and strong display of Empathy Training
development and implementation of customized training to meet customers' specific needs Maintaining an "expert"
and GCP requirements and SOPs
Customer Service
e-learning. Stakeholder Engagement •Engage members and customers and all stakeholders with a professional approach approach. •To be service orientated in dealings with customers. •To have sufficient knowledge about and ensure Auditors South Africa (IIA SA) to correctly refer customers to the relevant department/employee to assist stress. •Ability to work as part of a team. •Good customer service orientation. •Ability to use initiative
e-learning. Stakeholder Engagement •Engage members and customers and all stakeholders with a professional approach approach. •To be service orientated in dealings with customers. •To have sufficient knowledge about and ensure Auditors South Africa (IIA SA) to correctly refer customers to the relevant department/employee to assist stress. •Ability to work as part of a team. •Good customer service orientation. •Ability to use initiative